Refund Policy
At Mifi's, we strive to offer high-quality products and exceptional customer service. Please review our refund policy below to understand your rights and our procedures.
No Refund or Exchange Policy
- General Policy: We do not offer refunds or exchanges on products unless the item is faulty or damaged upon receipt.
- Faulty or Damaged Products: If you receive a product that is faulty or damaged, please contact our customer service team at [email address/phone number] within 7 days of receiving the item.
- Proof of Fault: You may be required to provide evidence of the fault, such as photos of the damage or defect.
- Resolution: If the product is confirmed to be faulty or damaged, we will offer a replacement or repair. If a replacement or repair is not feasible, we will issue a refund.
- Return Shipping Costs: We will cover the return shipping costs for faulty or damaged products.
How to Contact Us
For any issues related to faulty or damaged products, please reach out to us at +923214844458 with your order number and details of the issue.
Thank you for shopping with Mifi's!